Connectivity and Content FAQs

Frequently asked questions about headset Internet connection and content downloads.

Why don't I have the latest training content?

What if my headset is not connected to Strivr?

How long do I need to keep my devices plugged in?

How do I find the asset tag on a management device?

How can I make sure my devices connect to the Internet?

How can I ensure my devices are set up correctly?

Why is my training data missing?

Why is my company's captive portal page unusable?