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Frequently Asked Questions
Pico and Oculus headsets enter sleep mode if you tap the power button while wearing them. Tap the button again to wake the headset.
Make sure the headset is secured with the headstraps and that the foam facial interface is not obscuring the proximity sensor. To learn more see Understanding the proximity sensor.
If you need glasses to see clearly, you can wear your glasses inside the VR headset.
Putting on and removing the headset
To put an Oculus Go headset on over your glasses:
Loosen the side and top straps on your headset.
Starting from the front, put your headset on over the top of your glasses.
With the headset on your head, tighten the side straps and then the top strap to secure the headset.
To put a Pico G2+ headset on over your glasses:
Loosen the side straps on your headset. If necessary, remove the inner top strap to make the fit a little looser. Make sure to retain the inner strap.
Starting from the front, put your headset on over the top of your glasses
With the headset on your head, tighten the side straps to secure the headset.
To remove the headset while wearing glasses:
Loosen the side and/or top straps.
With both hands, pull the headset forward and then take it off.
Oculus Rift headsets can accommodate glasses with frames up to 142mm wide and 50mm high. Oculus Go and Pico headsets can accommodate glasses with slightly smaller frames but can be enlarged with the addition of a spacer. Contact Strivr Support to order.
NOTE: If your glasses don't fit in the headset or the lenses of your glasses touch the headset lenses, we recommend you take off your glasses while using your headset or consider using prescription lenses, like these for the Oculus Go.
Although single-focus glasses work better in VR, you can use the VR headset with bifocals. To focus, you need to move your head more. If this becomes uncomfortable, remove your glasses and continue training.
The light next to the power button on your headset is an indicator light. When the headset is plugged in, Green means the battery is fully charged, and Yellow or Orange means the battery is charging.
For more information, see Headset indicator light meanings