Why am I getting an Unknown Source error?

Note: This article applies only to Oculus Rift headsets.

If your Oculus software settings are not configured to allow content from sources other than the Oculus store, you will see an Unknown Source error when you launch Strivr software in Oculus Rift. If you are using an Oculus Go headset and you see this error, you may have exited Strivr software.

To configure Oculus to allow Strivr software:

1. Open the Oculus Application.

2. Go to Settings on the left-hand side of the screen.

3. Select General at the top of the screen.

4. Toggle Unknown Sources to ON and then click Allow to confirm.