How can I make sure my devices connect to the internet?

To ensure your devices are ready to receive new training content and system updates and transmit data back to Strivr, follow these steps every time you are done with training. Note that unless you are suspending training for a period of months, you never need to completely power down a headset.

To check that your headset is connected to Strivr:

After cleaning each headset, plug it in to charge. For Pico G2, Pico G2 4K, and Pico Neo 3 headsets, plugging them in is enough to ensure they connect.

NOTE: For content updates and training results transfer to occur, Pico headsets must be at or above 20% charge.