What if my headset is not connected to Strivr?
If your headset is not connected to Strivr, it cannot transfer training results and download training content. Note that learners can train when not connected to Strivr.
To check that your headset is connected to Strivr:
On the User Type screen, select Facilitator. Then select Connectivity.
You should see Connected to Strivr.
If you see Not Connected to Wifi, select the blue checkmark, then choose a network and key in the password. If you see Wifi not enabled or Not Connected to Strivr, contact support.
If the About screen says WiFi not enabled, open the wifi screen by tilting the thumbstick up while pulling the trigger, and then enable wifi. If you see the status Not Connected to Strivr, contact support.